How durable is the KiddieRail?
KiddieRail has passed extensive testing and has proven its’ durability, both in in-house testing and at FIRA (Furniture Industry Research Association).
What colours is KiddieRail available in?
KiddieRail is only available in white for the time being, however, we are open to the manufacture of KiddieRail in more colors if there is a demand for them in future.
What awards has KiddieRail won?
KiddieRail won the 2016 Baby Products Association’s Innovation Award, recognised by a panel of judges for its’ innovative nature.
KiddieRail also claimed 2nd place in the MadeForMums Awards 2022 in the Home Safety Product category. The product tester commented: “This rail has given my kids more confidence going up and down our stairs, even in the short time it has been up. For that, it is invaluable.”
What do I need to know about shipping?
Free shipping can take between 2 and 7 days depending on where you are, Expedited shipping is 3-4 days. Our order cutoff time is 12pm; if your order is placed later than that, please add a day to the aforementioned timeframe. Orders may take longer to reach Alaska and Hawaii.
What tools are required to install KiddieRail?
KiddieRail installation requires a drill, a tape measure, a , a pencil and 2 screwdrivers; 1 flathead and 1 crosshead. It is, however, a straightforward process to install, and should take no more than an hour. A 4m length of string and a spirit level are also required for installation, and are provided as standard within every KiddieRail.
What age range is KiddieRail suitable for?
KiddieRail is suitable from the moment a child begins to walk, and it is recommended for children no older than 5 years old.
How many accidents are suffered by children on the stairs every year?
According to the National Safety Council, falls are the leading cause of non – fatal accidents among children in the US. They estimate that over one million children are injured in stair – related accidents every year.
Is it adjustable?
Yes! One KiddieRail will be sufficient to assist and safeguard your child until they are big enough to reach the adult handrail.
Is it supplied with a warranty?
Yes, KiddieRail is supplied with a free 2 year warranty.
Will it fit onto a winding staircase?
Unfortunately, due to the solid and robust nature of the material used to make KiddieRail, it does not have the bend required to be fitted to a winding staircase.
Is it patented?
KiddieRail has been granted a US patent, and has patents pending in India and Germany. KiddieRail also holds a registered design right in the UK and is fully trademarked.
What materials is it made from?
It is made from Aluminum, as well as Acrylonitrile Butadiene Styrene (ABS), a tough, shatter – resistant material that gives a slicker finish than polypropylene.
Does it require maintenance?
We recommend the occasional checking of screw tightness for your peace of mind, as well as wiping down the rail itself to keep it clean.
Where can I use KiddieRail?
KiddieRail lines up to most straight stair configurations in the US.
What payment methods can I use?
We accept PayPal, as well as Visa and Mastercard.