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How durable is the KiddieRail?

KiddieRail has passed extensive testing and has proven its’ durability, both in in-house testing and at FIRA (Furniture Industry Research Association).

What colours is KiddieRail available in?

KiddieRail is only available in white for the time being, however, we are willing to manufacture KiddieRail in more colours if there is a demand for them in future.

What awards has KiddieRail won?

KiddieRail won the 2016 Baby Products Association’s Innovation Award, recognised by a panel of judges for its’ innovative nature.

KiddieRail also claimed 2nd place in the MadeForMums Awards 2022 in the Home Safety Product category. The product tester commented: “This rail has given my kids more confidence going up and down our stairs, even in the short time it has been up. For that, it is invaluable.”

Is KiddieRail available outside of the UK?

At the moment, we only offer free shipping from our website to customers in the UK. However, we are delighted to say that due to our partnership with Frugal Living, we can now offer our US customers free shipping via Amazon! Click here for the Amazon listing and get your KiddieRail today.

What tools are required to install KiddieRail?

KiddieRail installation requires a drill, a tape measure, a , a pencil and 2 screwdrivers; 1 flathead and 1 crosshead. It is, however, a straightforward process to install, and should take no more than an hour. A 4m length of string and a spirit level are also required for installation, and are provided as standard within every KiddieRail.

What age range is KiddieRail suitable for?

KiddieRail is suitable from the moment a child begins to walk, and it is recommended for children no older than 5 years old.

How many accidents are suffered by children on the stairs every year?

According to the Royal Society for the Prevention of Accidents (RoSPA), 58,000 children suffer falls on the stairs each year. That is a staggering 158 per day.

Is it adjustable?

Yes! One KiddieRail will be sufficient to assist and safeguard your child until they are big enough to reach the adult handrail.

Is it supplied with a warranty?

Yes, KiddieRail is supplied with a free 5 year warranty.

Will it fit onto a winding staircase?

Unfortunately, due to the solid and robust nature of the material used to make KiddieRail, it does not have the bend required to be fitted to a winding staircase.

Is it patented?

KiddieRail has been granted a US patent, and has patents pending in India and Germany. KiddieRail also holds a registered design right in the UK and is fully trademarked.

What materials is it made from?

It is made from Aluminum, as well as Acrylonitrile Butadiene Styrene (ABS), a tough, shatter – resistant material that gives a slicker finish than polypropylene.

Does it require maintenance?

We recommend the occasional checking of screw tightness for your peace of mind, as well as wiping down the rail itself to keep it clean.

Where can I use KiddieRail?

KiddieRail lines up to most stair configurations in the UK.

What payment methods can I use?

We accept PayPal, as well as Visa and Mastercard.

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